🚀 Shipping & returns

Shipping Policy

Thank you for shopping with Skool Box! We are committed to delivering your order in a timely and secure manner. Please review our shipping policy to understand how we process and deliver your purchases.

1. Order Processing Time

• Order Processing: Orders are processed within 1-2 business days from the time they are placed.

• Business Days: Our business days are Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will be processed the following business day.

2. Shipping Methods & Delivery Time

We offer various shipping methods based on your location. Estimated delivery times are as follows:

• Standard Shipping: 5-7 business days

• Express Shipping: 2-3 business days

• Free Shipping: Available on select products or during promotions (check details on the product page or at checkout).
  Please note that delivery times may vary based on your location and external factors like weather or courier delays.

3. Shipping Rates

Shipping rates are calculated at checkout based on your delivery address and selected shipping method. Rates may vary depending on the size, weight, and destination of your order.

4. International Shipping

Currently, Skool Box offers shipping within India. We do not currently ship internationally, but please stay tuned for future updates.

5. Order Tracking

Once your order has shipped, you will receive a tracking number by email or SMS. Use our Track Your Order page to securely view the latest shipment status through Velocity Shipping.

6. Shipping Restrictions

• Delivery Location: We deliver to all addresses within India, including remote areas.

• P.O. Boxes & Military Addresses: We do not ship to P.O. Boxes or military addresses (e.g., APO/FPO addresses).

7. Delays in Delivery

While we strive to ensure timely deliveries, Skool Box is not responsible for delays caused by:

• Weather conditions

• Courier delays

• Customs processing (for international orders)

• Natural disasters or strikes

If your order is delayed, we will notify you as soon as possible.

8. Missing or Damaged Items

If your order arrives and items are missing or damaged, please contact our customer support team within 7 days of delivery. We will work with you to resolve the issue promptly, either by sending a replacement or issuing a refund.

9. Shipping Address Errors

Please ensure that you enter the correct shipping address at checkout. If your order is returned to us due to an incorrect or incomplete address, we will contact you to arrange reshipping, and additional shipping charges may apply.

10. Local Taxes and Duties

For orders within India, taxes are included in the final price. However, in certain regions, delivery fees, or other charges may apply. These will be calculated at checkout.

11. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please reach out to us:

• Email: support@myskoolbox.com

• Phone: +91-9526 77 00 77

We appreciate your business and look forward to serving you!